SPAM, according to law, is any email whose purpose is commercial publicity or promotion of a commercial product or service, including promotional messages for a commercial website. Furthermore, KONIBIT shall consider as SPAM the practice of sending undesired email messages, often with commercial content, in bulk to users, without option for unsubscribing from the mailing list.

It is forbidden for C&W CLIENTS to use this email service for the following purposes: 

  • Use or include fraudulent or invalid headers.
  • Use or include non-existing or invalid domain names. 
  • Imitate or impersonate another person or their email address, or create false accounts with the sole purpose of sending spam messages.
  • Mining data or using robots to gather email addresses or any other web property for the purpose of sending unsolicited or unauthorized material.
  • Using KONIBIT email services for or forcing them to facilitate, the transmission of unsolicited or unauthorized material.
  • Using a third party’s domain name, or sending email through a third party’s devices without proper authorization.
  • Sending email to users who have explicitly solicited to be eliminated from a distribution list.
  • Sending email to invalid recipients. *
  • Sending email to acquired mailing lists. *
  • Transmitting the same message in multiple occasions to a large number of recipients (the maximum amount allowed is 50).
  • Not including a link to end subscription to newsletters.
  • Sending email to generic recipients such as sales, info, admin@domain.com

In case of violation to any of these policies, KONIBIT shall proceed to take one of the following measures:

  • 1st Suspend/Block the account for a 72 hour period. 
  • 2nd Suspend/block the account for a 144 hour period.
  • 3rd Suspend/block all traffic from the domain and initiate termination of service.

KONIBIT reserves the right to block, suspend or terminate the accounts or domains that violate these policies or are reported by third parties for inappropriate use of the service.

KONIBIT is not obligated to reimburse the CLIENT for suspension or termination of the service.

KONIBIT is not obligated to cover any expense or loss caused by suspension or termination of the service.